Vol 1, No 1 (2018)

Background: Patients’ satisfaction is a persons’ feeling of pleasure or disappointment resulting from services perceived performance
or outcome in relation to their expectations. Patients’ satisfaction with nursing care constitutes an important component to measure of quality of
nursing care in hospital settings.
Objective: The purpose of this study was to assess adult inpatient satisfaction and associated factors of nursing care in Nagele Borena and Adola
General Hospital,Guji zone Oromia, southern Ethiopia,2016.
Methods: Across-sectional facility based study was conducted on in-patients at Nagele Borena and Adola General Hospital in Medical, Surgical,
and Gynecology/Obstetric wards. The study was conducted from May 20-June 30/ 2016 on a Sample of 413 patients those admitted for two or
more nights. Data collected using a structured questionnaire, entered into Epidata version 3.1 and analyzed using IBM SPSS version 20. Factor
score was computed for the items identified to represent the satisfaction scale by varimax rotation method. Multiple linear regression analysis
was performed to determine the effect of independent variables.
Results: A total of 422 in-patients were approached from the study hospitals and 413 of them participated in this study (non-response rate of
2.13%). In this study overall level of patient‘s satisfaction mean score and level of patient experience were 55.9% and 56.125 respectively.
Moreover, patients had perceived institutional aspect mean score of 54.2%. According to this research finding, number of night spent in the
ward, marital status being widowed and divorced, perceived institutional aspects score and patient experience with nursing care were found to be
independent predictors of in-patients satisfaction with nursing care f at selected Hospital setting.
Conclusions: The overall level of inpatient satisfaction with nursing care was low. It was influenced by their perceived institutional aspects,
communication and information sharing of nurses with patients was significantly influence patient satisfaction in the in-patient setting. Thus, the
hospitals should consider mechanisms to improve the nurses’ way of communication and interpersonal relationships beyond training on direct
patient care.

Information is the most valuable commodity during emergencies which is needed by everyone for decision making. In a chaotic
environment, information communication technology (ICT) supported by advanced smart devices have the capacity to enormously improve the
emergency medical response to such mass-casualty incident disasters. Next-generation wireless Internet and geo-positioning have the greatest
impact on improving communications, information management, and overall disaster response and emergency medical care. ICT is important to
rescue victims on the site of accident or disaster and in hospitals which is used for triaging, testing and evaluation, handoffs, and admitting. ICT
communication has three major challenges: sociological, technological, and organizational. The future communication in emergency will relay
on wireless internet and geo-positioning technologies. Internet of Things and Machine to Machine communication are confirmed to be usedin the
future during state of uncertainty. The purpose of this essay is to review present and future differentials of ICT for emergency communication.